1. Guests (with or without a ticket) are advised to reserve a time slot for their visit in advance*.
*Guest(s) without a prior reservation may be denied to enter when we reached our maximum capacity.
2. A maximum of 5 people per reservation booking (group size) only is allowed.
3. Unvaccinated individuals are strongly advised to keep in groups of 2.
4. Please arrive 5 -1 0 minutes prior to your scheduled time slot. Your allotted time will be held for a maximum of 15 minutes (grace time) before your reservation is released.
5. If you are making a reservation first before purchasing a ticket, please indicate which booking platform you are purchasing your ticket from under "ticket code(s)" before you can proceed next to confirm.
6. Once your reservation has been made successfully, there will be a confirmation email sent out.
(If you do not receive it in your inbox, please check in your spam/junk folder)
7. No amendment is allowed after your reservation has been confirmed. Should you want to edit/cancel your reservation, please contact us at 6963 4127 during our operating hours, or drop us an email at firstname.lastname@example.org for assistance.
(Reservation will be closed 1 day prior)